Terms & Conditions

TERMS & CONDITIONS
 
“Siddharth Sarna” means Siddharth Sarna Jewellery, registered in England and Wales also referred to as “we” or “us” in these Terms and Conditions. By using this website and placing your order with us you are accepting these Terms and Conditions. Where you do not accept any part of these Terms and Conditions, you do not have permission to access the contents of this website and should cease using it immediately.
 
PRICING, PAYMENT AND DESCRIPTIONS
 
The prices payable for goods that you order are as set out in our website. Our prices are in UK Pounds (£) Sterling, and you will be billed in this currency. We are only able to accept on-line orders to addresses within the United Kingdom and only accept payments made in UK Pounds (£) Sterling. All orders are inclusive of VAT. All our jewellery is subject to availability. We reserve the right to change prices without prior notice. If your order cannot be fulfilled for some reason, you will be offered an equal alternative or given a full refund with our sincere apologies.
 
DELIVERY
 
Please see our Delivery page for information on timings of delivery. We make every effort to dispatch your jewellery within the stated time. However Siddharth Sarna will not be held liable for late delivery of goods caused by circumstances beyond our reasonable control.
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate, and that there is somebody to take delivery of the goods from the delivery service used. If your order is returned to us because the postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.
 
RETURNS
 
‘Siddharth Sarna’ guarantees your total satisfaction with our products and services. In the unlikely event that you are not satisfied with your purchase you can return the items to us within 14 days of receipt of order. We will be happy to offer you an exchange or full refund provided the items are returned in perfect condition in its original packaging with the security tag still attached. Please refer to Returns & Exchanges page for more information.
 
DEFECTIVE AND FAULTY ITEMS
 
We are committed to providing our customers with high quality products. However, on rare occasions, products may be found to be defective, faulty or not what you ordered. Please email us at info@siddharthsarna.com within 48 hours before returning anything. If the item arrived damaged, defective or faulty please include a clear picture showing the item in question. We can then provide a return authorization and record the fault. A full refund will be credited to the card used in the original purchase.
 
PAYMENTS AND SECURITY
 
Payment can be made by any major credit or debit card. Payment will be debited and cleared from your account before the dispatch of your good(s) or provision of service to you. To securely receive your payments over the Internet we use Secure Sockets Layer (SSL) technology, which is the standard Internet practice and keeps all your details protected. Please do not try and place orders via email, as we cannot guarantee any secure transmission of details.
 
PRODUCT SPECIFICATION
 
‘Siddharth Sarna’ makes every effort to supply the goods as advertised but reserves the right to supply the goods subject to minor variations in actual dimensions, specifications and, in the case of bulk items – quantities without prior notice.
If we cannot supply the goods ordered by the Customer, then he or she may cancel the order and require the refund of any money paid to ‘Siddharth Sarna’ in respect of that order. This shall be the sole remedy of the Customer in these circumstances.
 
FORCE MAJEURE
 
Siddharth Sarna will not be liable to the Buyer or deemed to be in breach of contract because of any delay or non-performance directly or indirectly arising from acts of god, strikes, omissions, happenings or non-happenings, industrial dispute affecting a third party, and unavailability of materials beyond its reasonable control including without limitation lack of adequate instructions from the Buyer and Governmental regulations or requirements. In such cases we may wholly or partially suspend shipment of Goods.
 
PRIVACY POLICY
 
Siddharth Sarna does not disclose buyer’s information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to take and fulfill customer orders, administer and enhance the site and service and only to disclose information to third parties for goods delivery purposes.
 
GOVERNING LAW
The contract between you and ‘Siddharth Sarna’ and your use of this site for each and every transaction carried out shall be governed by and interpreted in accordance with English Law. If any terms and conditions of this charter shall be unlawful, void, and/or any dispute, controversy or claims of whatever unenforceable reason shall be subject to jurisdiction of the courts of England and shall not affect the validity or enforceability of any remaining provisions.
 
TRADEMARKS
 
All contents on this site are controlled and licensed to ‘Siddharth Sarna’ intended solely for non-commercial and personal use; any use out of this respect may constitute an infringement of the owners’ rights.